FAQ – Kralen Lodge

Kan ik Kralen Lodge bezoeken

Dat is wel de wens voor de toekomst. Voor nu is alleen bestellen via de webwinkel mogelijk

What are the shipping costs

Standars shipping NL €2.95

FREE shipping for order over €50

Do you ship to Belgium

Yes, we ship to the whole of EU

How long does it take to have my order at my door step

We target to send every order made before 15:00 the same day. In the Netherland to means that most off the time your order will arrive at your adres the next day. However, ones we have dilivered your order at the postnl the exact time of dillivery is out off our hands.

Can i return a product

Yes that is possible. You can return a product in its original packaging and ofcourse unused. Email us with your request for return and we will explain futer actions. Returing must be within 14 day of the product arriving at your adres.

The return shippingcost are for the customer

There is someting wrong with my order, now what?

That is unconvienient! Please contact us at Info@kralenlodge or through the contactform and we will sort you out as soon as possible

Please give us your name and order number when you contact.

Can i get advice on a project i am working on?

Yes of course, we are here to help and two know more than one ;-)

Do you ship worldwide?

We ship EU wide