Right of withdrawal/cooling off period Conditions

Kralen Lodge

http://www.kralenlodge.nl

Information regarding warranty & returns

Returns

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the online store are at your own expense.

These costs amount to approximately €7.25 per package, consult your carrier's website for the exact rates. If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging.

To exercise this right, please contact us at info@kralenlodge.nl. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.

Guarantee

Beads Lodge does not guarantee discoloration of beads, parts and accessories, in summary; on nothing sold by krabenlodge.nl.

Kralenlodge does not guarantee that the hole in a bead will occasionally be closed.

If you have any complaints, please contact us at info@kralenlodge.nl.

Identity entrepreneur

Kralen Lodge
Vuurvlindermeent 21
1218 gz Hilversum
info@kralenlodge.nl
Chamber of Commerce 85801577
VAT NL004149381B62